Gig Lab
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Help & support

How can we help?

Guides, answers and a real human on the other end of an email. Pick a topic, scan the FAQs, or get in touch directly.

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Find what you need, fast.

Getting started

Set up your venue or promoter profile, invite your team and connect your first show.

Diary & holds

Manage availability, pencil holds, confirmations and clashes across your whole team.

Advancing & settlements

Shared advancing sheets, contracts, riders and post-show settlements without the email chains.

Account & billing

Workspaces, seats, permissions and how billing works during the early access period.

FAQs

Frequently asked questions.

Still stuck?

Talk to a real human.

We answer every email. Tell us what you're trying to do and we'll get back to you within one working day.